Customer Order Edits ("the App") provides customer-initiated order editing functionality ("the Service") to merchants who use Shopify to power their online stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store. 

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account, including:

-   Email address 
-   Locale
-   First and last name

We do not store your store's customer data. However, customer data is accessed and transmitted to the relevant customer when they request to edit their order using the Service provided by the App. No customer data is logged or stored in this process.

In addition to the personal information collected from your Shopify account, we may collect personal information directly from individuals using the following technologies:

-   "Cookies" are data files placed on a device or computer which often include an anonymous unique identifier. For more information about cookies and how to disable them, visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org/).
-   "Log files" track actions occurring on the App and collect data, including IP addresses, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Use of Personal Information

We use the personal information we collect in order to:

1.  Provide, operate, and maintain the App and Service
2.  Communicate with you about your account or use of the App and Service
3.  Optimize and improve the App and Service
4.  Provide you with information or advertising relating to our products or services

We process personal information pursuant to our legitimate business interests in providing and improving the App and Service. To the extent we process personal information based on consent, individuals may withdraw their consent at any time.

Sharing of Personal Information

We may share personal information as follows:

-   With service providers, contractors and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which it was disclosed to them
-   If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect and defend our rights or property
-   If we are involved in a merger, acquisition, or sale of all or a portion of our assets (in which case personal information may be transferred as part of that transaction)

We do not sell, trade, or rent personal information to third parties. 

Data Retention

We retain personal information only for as long as necessary to provide the App and Service and fulfill the transactions individuals have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different types of data and purposes, retention times will also vary.

European Resident Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

-   You have the right to access, correct, update, export, or delete your personal information. 
-   You can object to processing of your personal information, ask us to restrict processing, or request portability of your personal information.
-   If we have collected and processed your personal information with your consent, you can withdraw consent at any time. Withdrawing consent will not affect the lawfulness of processing conducted prior to withdrawal.
-   You have the right to complain to a data protection authority about our collection and use of your personal information. 

To exercise any of these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or legal requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, or to exercise your rights, please contact us at:

Customer Order Edits\
Attn: Legal\
legal@order-editing.com